Digital Signatures Built for Insurers

Streamline Policy Signing, Registered Communications, and Digital Identity Management

Transform your insurance operations: digitise policy underwriting, renewals, claims handling, and new client onboarding with secure digital signatures, registered notices, eKYC, and bulletproof legal proof

eIDAS Certification – Trusted Electronic Signatures and Digital Compliance across Europe ISO 27001 Certification – Gold Standard Information Security and Data Protection National Security Framework Certificate – High Category Compliance
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A client securely verifying their identity to sign a digital policy

Trusted by Leading Underwriters and Regulated Insurance Firms Globally

  • Mapfre
  • Zurich
  • Generali
  • Admiral
  • SegurCaixa Adeslas
  • BBVA
  • Bankinter
  • Banc de Sabadell

Overcoming Digital Friction: Policy Underwriting, Claims, Onboarding, and Seamless Integration

From day-one onboarding and annual renewals to complex claims handling, every critical touchpoint demands complete traceability, secure ID verification, ironclad proof of delivery, and legal backing

The Risk of Unverifiable Communications in Claims Management

During claims handling, policyholders or affected third parties can easily claim they never received a critical resolution, settlement offer, or legal request. Without registered notifications, underwriting teams lose vital tracking data over sending delivery, and content, leaving the company exposed to costly disputes and litigation.

Digital Policy Signing vs. Legacy Paper Processes

Relying on paper contracts, physical mail, or in-person visits for policy issuance, annual renewals, or riders makes your operations slow, expensive, and impossible to scale Digital signatures empower customers to bind coverage instantly from any mobile, tablet, or desktop, ensuring flawless tracking while removing friction from your digital sales funnel

The Danger of Remote Policyholder Onboarding Without eKYC

Distributing life insurance, wealth management, or high-value products remotely requires strict anti-fraud controls and a robust, unalterable audit trail. An integrated eKYC workflow matches ID documents with biometric facial verification to register customers securely and syncs perfectly via API with your core underwriting systems, CRMs, or policy admin tools

The Nightmare of Fragmented Signatures, Identities, and Notifications

Many insurance carriers attempt to digitise by stringing together disconnected vendors for electronic signatures, notifications, identity checks, and evidence storage. This creates integration bottlenecks with your core insurance platform or claims software, forcing teams into endless manual data duplication. Lleida.net unifies everything: automate digital signatures, registered emails, registered SMS, and eKYC through a single intuitive platform or a powerful API.

End-to-End Digital Signatures, Registered Notices, and Identity Management for the Entire Policyholder Journey

A registered email notice detailing policy adjustments sent securely to a policyholder

Registered Communications for Policies, Renewals, and Claims

Deliver high-stakes communications via registered email or registered SMS: protect your business when issuing coverage modifications, premium adjustments, renewals, policy lapses, exclusions, or formal claims resolutions. Every single email or SMS sent generates an official certificate detailing the exact date, time, recipient, and content sent, backed by an immutable audit trail

Best used for: Endorsements, premium updates, conditional renewals, policy exclusions, non-renewal notices, claims decisions, and formal third-party liability communications.

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An insured client effortlessly signing a digital policy on their mobile device

Omnichannel Digital Policy Signing – Anytime, Anywhere

Let your clients sign insurance policies, specific conditions, riders, or renewals directly from their smartphone or computer via SMS or email, with zero app downloads required. Digital signing eliminates overhead, cuts down cycle times, and boosts conversion rates while locking in full legal traceability and digital evidence.

Built for intermediaries: Click & Sign is fully integrated with CIMA/TIREA, embedding seamless signing into standard broker workflows.

Best used for: New business underwriting, policy exclusions, liability waivers, modified renewals, broker mandates, and distribution network agreements.

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Secure eKYC identity check during a digital insurance onboarding proces

Frictionless Remote Onboarding with Integrated eKYC

Instantly verify any policyholder's identity remotely through automated ID scanning and facial biometric cross-matching, backed by an institutional audit trail Essential for life insurance, investment bonds, high-net-worth policies, or direct-to-consumer digital distribution where fraud prevention and absolute traceability are mandatory.

Connects seamlessly via API into your existing customer acquisition funnels, CRM systems, or core policy admin software.

Best used for: Automated customer registration, direct-to-consumer underwriting, life and savings insurance, high-exposure assets, and identity-assured remote onboarding.

Discover More Abou eKYC & Digital Identity

The Regulatory Framework for Digital Signatures and Registered Communications in Insurance

Digital policy issuance, customer communications, and remote identity validation must be anchored in compliant digital trust services, transparent evidence retention, and global data privacy standards

Digital Signatures and Electronic Trust Services

Law 6/2020 + eIDAS Regulation (EU) 910/2014

The overarching European and Spanish framework that governs digital signatures and trust services, ensuring full validity for online policy binding and registered notices

Insurance Contract Regulations

Insurance Contract Law 50/1980

The statutory insurance framework requiring absolute transparency and proof of delivery for policy conditions, exclusions, amendments, and critical notices.

Privacy and Data Protection

GDPR + Data Protection Laws

The strict data privacy compliance standards applicable to electronic signatures, notifications, and biometric identity checks when processing policyholder data.

Proven Use Cases for Digital Signatures, Registered Notices, and Identity Management in Insurance

Instantly verify any policyholder's identity remotely through automated ID scanning and facial biometric cross-matching, backed by an institutional audit trail Incredibly valuable for direct-to-consumer sales, life insurance, and wealth products where risk mitigation and fraud prevention are critical priorities.

Let customers execute new policies, endorsements, or revised coverage terms from their mobile, tablet, or laptop via SMS or email link with zero technical friction. For independent brokers and agencies, Click & Sign plugs directly into CIMA/TIREA to protect traditional distribution channels.

Gain absolute legal proof that a policyholder was notified of specific exclusions, coverage changes, or altered policy wordings using registered communications Registered email provides unalterable evidence of origin, destination, time, and attachments, defusing future disputes before they can escalate.

Automate policy expiration alerts, overdue premium reminders, or formal pre-renewal terms through registered SMS or registered email. The certificates generated give your legal team undeniable proof of sending, recipient delivery, and timestamping

Issue formal claim denials, settlement proposals, document requests, or legal updates via registered email or registered SMS. Protect your loss ratios by establishing irrefutable proof of delivery and content, eliminating the common 'never received' defense from third-party claimants

eKYC facial recognition and ID check during digital insurance registration

A Enterprise-Grade Platform to Sign, Notify, and Authenticate Policyholders

Consolidate digital signatures, registered notices, identity checks, and evidence management across your entire underwriting, renewal, claims, and onboarding architecture.

Absolute Legal Validity and Court-Admissible Evidence

Generate electronic certificates featuring full traceability, non-repudiation, and unmatched evidential value to insulate your business from legal risk.

Trust Services Designed for Highly Regulated Sectors

Fully compliant solutions tailored to eIDAS, Law 6/2020, GDPR, ISO 27001, and ENS criteria, engineered specifically for high-stakes digital environments where technical compliance is vital.

Developer-Friendly API Integration

Embed digital signatures, registered emails, registered SMS, and eKYC workflows directly into your core insurance platform, enterprise CRM, brokerage software, or claims systems.

Built to Scale Across Global Markets

Effortlessly match your signature, notification, and identity verification needs to your actual volume of policies, renewals, and claims anywhere in the world, backed by flexible international pricing.

Global Certifications Safeguarding the Security and Compliance of Your Corporate Communications

eIDAS Certification – Trusted Electronic Signatures and Digital Compliance across Europe
ISO 27001 Certification – Gold Standard Information Security and Data Protection
ONAC Certification – National Accreditation Body of Colombia
INDOTEL Certified – Telecommunications Regulatory Authority (Dominican Republic)
INDECOPI Certified – Consumer Protection & Intellectual Property Authority (Peru)
National Security Framework Certificate – High Category Compliance

+ 60 countries

Global coverage supporting international insurance operations and communications

87%

Operational savings compared to traditional physical registered mail

5 Years

Minimum guaranteed data custody for qualified digital services

Digitise High-Stakes Insurance Workflows with Ironclad Legal Proof

Get started for just €9.99 and and scale dynamically alongside your business growth. No monthly fees, nno mandatory lock-in contracts

Get started for €9.99
eIDAS · ISO 27001 · ENS · GDPR · Native integration with CIMA

Frequently Asked Questions: Digital Signatures & Registered Notices

Are digital signatures legally binding for insurance policies?

Absolutely Throughout Spain and the European Union, digital signatures are explicitly governed and validated by the eIDAS Regulation and Law 6/2020. Carriers can deploy Throughout Spain and the European Union, digital signatures are explicitly governed and validated by the eIDAS Regulation and Law 6/2020.

Think of an e-signature as proof of agreement (it proves a signed and accepted a form). A registered notification officially certifies the exact sending timeline, successful delivery, and precise content of a business communication In the insurance industry, combining both tools provides end-to-end protection for onboarding, policy updates, exclusions, and claims.

Absolutely A registered notification creates a court-admissible certificate proving the exact timeline of sending and delivery, including the identical content received by the client This firmly insulates insurers against liability claims where a policyholder asserts they were never properly informed of a policy exclusion, lapse, or claim rejection.

Absolutely Click & Sign interfaces directly with CIMA/TIREA, allowing brokers, agencies, and aggregators to collect digital signatures seamlessly within their everyday software ecosystem without changing core workflows.

Absolutely eKYC streamlines remote client verification through automated ID verification and facial biometrics, compiling a secure digital record of the match. This drastically reduces fraud risk, ensures strict AML/KYC compliance, and maintains flawless traceability during remote or direct-to-consumer sales of high-value products.

Our digital signature, registered notice, and eKYC services are built to deploy via API directly into your core insurance infrastructure, CRM, brokerage networks, or claims platforms. We also provide ready-to-use no-code options to launch automated workflows instantly without engineering overhead.

Data custody is aligned with the specific service tier and compliance model your company selects For premium qualified trust services like Openum eIDAS, the minimum guaranteed retention period is 5 years, ensuring records are instantly retrievable for audits, claims disputes, or formal litigation

Absolutely Lleida.net enables multi-channel delivery via registered email and registered SMS, allowing you to send critical alerts, coverage updates, or legal disclosures while capturing undeniable legal proof of delivery for both channels